I tried to access the portal and arrived at a page that says ‘502 Bad Gateway’. How do I resolve this? : CitiGlobal

I tried to access the portal and arrived at a page that says ‘502 Bad Gateway’. How do I resolve this? Print

Modified on: Thu, Jul 15, 2021 at 11:09 AM

If you are having trouble accessing your Customer Portal and the '502 Bad Gateway' keeps appearing on your screen, here’s what you can do:

Clear your cache to help you remove the outdated or corrupted files that caused you to have such an error. After which, load the page again.
Log in using Incognito mode on your browser.

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