Customer Portal

How do we use the Customer Portal?
Here’s a quick video tutorial for you!
Fri, Aug 6, 2021 at 4:09 PM
Why can’t I view my Official Receipt and Statement of Account in Customer Portal?
In order to access your official receipt and ledger in the customer portal, you must use a Gmail account.
Thu, Jul 15, 2021 at 11:06 AM
How to get a Customer Portal credential?
You may send an email directly to customercare@citiglobal.com.ph and ask for your credentials. They will email you the username and temporary password for y...
Fri, Jul 9, 2021 at 11:21 AM
I tried to access the portal and arrived at a page that says ‘502 Bad Gateway’. How do I resolve this?
If you are having trouble accessing your Customer Portal and the '502 Bad Gateway' keeps appearing on your screen, here’s what you can do: Clea...
Thu, Jul 15, 2021 at 11:09 AM