Official Receipt

When can I expect to receive my official receipt?
After your submission of proof of payment, you will receive your official receipt within 60 days. The official receipt will be sent via the Customer Portal ...
Wed, Sep 1, 2021 at 3:51 PM
Why does it take so long before I receive my official receipt?
There are two factors why the issuance of your official receipt is sent late. First, you made your transaction through remittance. There is a possibilit...
Thu, Jul 15, 2021 at 10:41 AM
How to request the hard copies of my official receipt?
Please send an email to billingandcollection@citiglobal.com.ph at least one (1) week prior to visiting the office. Advise us of the exact ...
Fri, Aug 6, 2021 at 4:01 PM
How long will it take to receive my official receipt?
There is a sixty (60) days turnaround time process in the issuance of your official receipt. After the said time and still not receive your copy, you may se...
Fri, Jul 9, 2021 at 11:14 AM